General conditions of Sale

This section contains the general terms and conditions apply to purchases on the shop Corrado Tedeschi Editore in Florence Srl . We still encourage you to contact us for any information at cte@tedeschi-net.it.

We inform our customers of the following conditions that govern all purchases within the www.tedeschi-net.it internet site . You may want to read the entire document before making purchases on the website . The following standards are accepted by the customer without exception in the exact moment when the order operation on the web site is done .

The customer can buy products in the e-catalog of Corrado Tedeschi Editore in Firenze Srl , described in detail on the homepage of the site within their respective sections by product category , as described in the relevant information sheets contained on the site , within the technical procedures access illustrated therein . Publication of products and services displayed on the site constitutes an invitation to the customer to make a purchase contract proposal . The order placed by the customer value of the contract proposal and implies full knowledge and full acceptance of these Terms and Conditions .

The occurred correct reception of the customer's proposal is confirmed by Corrado Tedeschi Editore in Florence Srl with an automatic response sent to the email address supplied by the customer and only confirms the correct reception of the proposal within the information systems . This confirmation message will indicate a " Customer Order Number " to be used in any subsequent communication with Corrado Tedeschi Editore in Florence Srl. Message will include , in addition to the information required by law , all data entered by the customer who agrees to verify the correctness and communicate any corrections .

Each order can be viewed by the customer on the site , in your personal area (after registration of the customer portal ) immediately after sending the order. Until the moment of successful fulfillment by Corrado Tedeschi Editore in Florence Srl , the customer has the right to modify or cancel the order , only writing to cte@tedeschi-net.it .

Each purchase contract concluded Corrado Tedeschi Editore Srl in Florence and the customer shall be concluded with the acceptance by the company. After sending the confirmation response from Corrado Tedeschi Editore in Florence Srl if the company is to experience (due to a technical or formal nature errors ) inaccuracy of the price and / or characteristics , published on the website , products and services covered by the client's proposal , Corrado Tedeschi Editore in Florence Srl will give express notice of what the customer invite him, if still interested , a new proposal .

By placing an order , in the manner provided by the operating instructions of the site , the customer claims to have read all information provided to him during the purchase procedure and accept the general conditions and payment of described below .

Product prices

All product prices are clearly indicated on the Site and are inclusive of VAT. Where a product is presented on the site in different areas from the appropriate sections destined to the purchase of products or otherwise without the icon "add to cart " , meaning not available for sale through the site . Pricing and availability of the products , which listed on the site , are subject to change at any time and without notice , provided that , limited to orders being accepted or accepted as above by Corrado Tedeschi Editore Srl in Florence , will apply of current sales conditions when the order by the customer , unless the orders are not accepted. Corrado Tedeschi Editore Firenze Srl will deliver the products purchased in accordance with and subject to their effective availability .

If the product delivery order is delayed compared to the usual delivery times Corrado Tedeschi Editore Firenze Srl is committed to promptly inform the customer via an e-mail to the address specified by the customer .

The price of each shipment , the amount of which will vary according to the delivery and payment terms as well as to the destination country and the total amount of the order , is added to the total price of each purchase contract and it is clearly stated and communicated to the customer , through the site , before the conclusion of the purchase contract . The visual representation of the products on the website corresponds to the photographic image of the same products and has the only purpose to present them for sale .

Payments and delivery of products

Payments in fulfillment of purchasing contracts concluded through the site may only be made through Paypal, money order, bank transfer and check. The customer must choose , at the conclusion of the purchase contract , the mode of payment . If Corrado Tedeschi Editore Firenze Srl results indicating problems concerning payment will alert the customer without delay on the critical issues encountered in the implementation of the payment , proposing to use another means of payment among those accepted by the company .

Product/s will be shipped only after the successful receipt of payment : in the case of downloadable digital products , the download link will be sent in the order confirmation email . All deliveries of products will be at risk of Corrado Tedeschi Editore in Florence Srl. Risk will be transferred to the customer upon delivery of the products to the customer , or a third party designated by the shipper , carrier or other agent from Corrado Tedeschi Editore in Florence Srl for delivery .

Corrado Tedeschi Editore Firenze Srl may receive, through the site , purchase orders with deliveries worldwide . Shipping fees will be calculated automatically from the site and will be clearly visible by the client before sending the order . They are different, of course, from country to country . No liability , for any reason , can be charged by the customer to Corrado Tedeschi Editore Firenze Srl in case of delay in the order or delivery of the products of the purchase contracts resulted from causes not attributable to the conduct of Corrado Tedeschi Publisher in Firenze Srl .

In case the customer needs to receive the invoice for the purchase completed through the site , you must make a request directly by writing to our Administrative Office ( amministrazione@tedeschi-net.it ) . At the time of product delivery by the courier charge , the customer is required to check that the number of boxes is the same as indicated in the transport document , and that the packaging is not damaged or otherwise altered.

Any damage to the packaging and/or product or the mismatch in the number of items must be immediately reported by the customer , putting the word " accepted with reservation" on the courier's delivery receipt . In addition , the customer agrees to promptly report - but no later than 8 ( eight ) days from the date of delivery - to Corrado Tedeschi Editore in Firenze Srl ( by sending a message via the " Contact Us" ) any and all eventual problems regarding all physical integrity , correspondence or completeness of received products .

Right of withdrawal

The consumer customer is entitled to rescind the purchase contract for any reason and without any explanation , within 14 days of their receipt, by following the steps below If the customer wishes to exercise the withdrawal of order after sending the defective or different products , will have to report the case to the customer care service through the " Contact us" form available on the website.

Refund will be made by the customer , through the shipment of the products covered by the withdrawal , by courier of their choice . The products must be sent , no later than 14 days from the date the customer has communicated its decision to terminate the contract at the following address : Corrado Tedeschi Editore Srl in Florence , Via G. Massaia 98 , 50134 , Florence ( FI ) .The direct cost of returning the goods will be charged to the customer.
For the purposes of valid exercise by the right of withdrawal , the customer must respect following terms and conditions: the withdrawal can also apply limited to individual products which are the subject of a single contract of sale , provided that the withdrawal applies to the product in its entirety , that is , the customer can not exercise the withdrawal for a part of each product purchased; products which are the subject of the purchase contracts in relation to which the customer has exercised his right of withdrawal must be undamaged and will be returned in the original packaging, complete in all its parts ( including packaging and any ancillary documents ); in particular , where products are made ​​from magazines or audiovisual products, packaging seals and/or the SIAE marks must not be damaged or removed.

If the returned product is damaged during transport , Corrado Tedeschi Editore in Florence Srl will be required only to notify the customer of the order to allow him to file a timely complaint against the carrier of his choice , against whom ( and / or its insurer ) retaliate . Corrado Tedeschi Editore Firenze Srl is not responsible in any way for theft or loss of the subject of performance products; each relative risk therefore remains the sole responsibility of the customer. Any refund resulting from the right of withdrawal , will be by bank transfer.

Communications and complaints

All communications or any customer complaints against Corrado Tedeschi Editore Firenze Srl in relation to the purchase contracts should be directed to Customer Service: cte@tedeschi-net.it

Intellectual property rights

All trademarks and/or paper and digital products ( E-books ) , as well as any and all intellectual work , distinctive marks and names , images, photographs , written text or graphics and more generally any other intangible asset protected by the laws and international conventions on intellectual and industrial property reproduced on the site , are the exclusive property of Corrado Tedeschi Editore Firenze Srl and/or its licensors , without access to the website and/or by the conclusion of purchase contracts resulting to the customer any rights to the latter . Any use , even if only partial , of the same is prohibited without the prior written consent of Corrado Tedeschi Editore in Florence Srl in favor of which are reserved , exclusively , all rights .

Jurisdiction

The purchase contract between the customer and Corrado Tedeschi Editore Firenze Srl is concluded in Italy and there be governed by national law. Any dispute will be the competent court of Florence .