FAQ – Frequently Asked Questions

ADVANTAGES OF SUBSCRIPTION

Enter the world of subscribers is easy and profitable! Here are all the guarantees tailored for you !

COMFORTABLE HOME DELIVERY

Maximum comfort : get your magazine directly to your home in a sealed white envelope . Moreover , in case of change of domicile or during the summer holidays , you just need a phone call to customer service to change the delivery address , even for a limited period of time.

PRICE LOCKED ALL YEAR

Even if the price of your magazine cover increase during the subscription , you will not need to worry : the price for you is blocked !

NO MAGAZINE LOST

In the absence of receipt of a copy, you can ask for a free return or an extension of the subscription period , by calling Customer Service .

NEW SUBSCRIPTION

Q: How can I subscribe ?
R : Choose the method you prefer : credit card , postal bulletins or Paypal. You can do it online , directly on this site or you can contact Customer Service by phone, fax or email , to the above address .
Q: How long does it takes from subscription to receipt of the first copy ?
A: From the moment the subscription is registered , the first magazine is delivered the following week .
Q: How is calculated the annual subscription ?
A: The subscription includes 12 monthly + 1 free from the time of registration .
Q: Can I receive for a specified period the magazine to another address ?
A: Yes , just tell the Customer Service the new address and the period covered
Q: Can I suspend my subscription for a period and then turn it back on ?
A: Yes , just contact Customer Service by specifying the period of suspension
Q: Where can I see the expiration ?
A: Check the address label that you find along the magazine. Subscription Expiry including : here you will find the number of the magazine which will end the subscription.

WHAT CAN I DO IF I HAVE NOT RECEIVED A COPY OF THE MAGAZINE TO WHICH ARE SUBSCRIBER ?

Call us or contact us via e -mail ( abbonamenti@tedeschi-net.it ) we'll send you your the missing copy or an extention of your subscription to a number.

RENEW SUBSCRIPTION

Q: How do I renew my subscription?
A: Close to the deadline we will send you renewal proposals. You can renew as you like , online , Paypal , bank transfer or newsletters you send before the deadline.

SUBSCRIPTION AS A GIFT

Q: Can I give a subscription ?
A: Yes . You can do it online , directly on this site or you can contact Customer Service by phone, fax or email , to the above address . For each gift, on your request , you will be sent a greeting card that will be sent with the gift of information, the day you have indicated .

SUBSCRIPTION ABROAD

Q: Can I give a subscription to a person living all foreign or I can buy it directly from abroad?
A: Yes . You can do it online , directly on this website , by credit card . The shipping costs are calculated based on the weight bracket and the country of destination . You can contact Customer Service by phone, fax or email , to the above address, recording.
Q: What is the recording ?
A: When buying , filling out the form , you have the opportunity to register on the site to be recognized in your future purchases . To do this, simply fill out the password field . At your first next entry you will be prompted to enter your email and password , so you will not need to recompile your information. If you also automatically be recognized simply report being Login "Remember Me mode on this computer ." Registration also allows you to receive news about offers, news or special offers dedicated to our customers. Registration is not mandatory and not be registered , or have forgotten your password , it does not prevent the decision to purchase subscriptions , books and products . Just ignore the restricted area and directly draw the form with the buyer required and the potential recipient, if different from the purchaser.

DIGITAL EDITION

Q: I bought an ebook : how to access the copy?
A: After the online purchase, you will receive an order confirmation email with a link for downloading ( up to 3 on his account ) . In the case of other payment methods , please contact Customer Service to download the file .
Q: What devices can I read the digital edition ?
A: The digital editions are in the PDF format for mobile devices : Apple iPad , Android tablet, Amazon Kindle Fire tablet .